I hope this helps! Let us know if you have any questions going forward. Today is new tutorial on how to repair battle. I always recommend requesting to be forwarded to a “level 2 or level 3 technician” when contacting the ISP since the front-line representatives typically only have access to basic diagnostics and troubleshooting tools. Net Agent Cant install the game, the download is stuck If youre stuck longer than a few minutes on. the game wont go off from downloading files, and if it does it says we are having trouble launching update agent. They might need to adjust network-level security/firewall settings on your modem or temporarily replace the device to narrow it down further. In these situations, ultimately we can only recommend contacting the Internet Service Provider (ISP) for assistance determining what is causing the issue to occur on that specific network. Okay so I talked to my friend who helped me build my pc and we just got frustrated and he said let just reset everything as in reinstalling windows and starting new. net Desktop Application gets stuck on Downloading New Files. Configure your security software's exception list to allow Blizzard applications to run. Restart your computer to resolve problems caused by programs and services running in the background. I tried downloading battle net again and it got stuck on downloading new files. Common Problems Download stuck on the Updating Battle. If you do not receive an error code, the steps below may resolve problems in which the Desktop Application can’t download data or update game files. If the Desktop App finishes installing when using an alternate network, at that point we can be sure that the issue is isolated to the primary network. My next thing was uninstalling battle net and removed battle net agent, blizzard, etc. Log in to your account to launch the VPN. Download the software and install it on your PC. I am on a fresh windows 10 install besides steam and origin, everything is default. I have tried all of Blizzard’s recommended fixes as well as the fixes in the video above on multiple occasions and it is still stuck. Use a gaming-friendly VPN Get a VPN subscription from ExpressVPN. I’m having the same issue where the battle net setup gets stuck downloading new files. Type the scripts below, hitting Enter after each one. Hey there Bazookabird, thanks for reaching out with that information! Can you temporarily test an alternate network such as a mobile hotspot or VPN? This will help us quickly determine whether the issues are network-related. Run a reset Press Windows + R, type cmd, and hit Ctrl + Shift + Enter.
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